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Route 16 Ice Cream – Charming Vintage Ice Cream Shop in West Seneca, NY

Route 16 Ice Cream in West Seneca, NY, is a charming, family-owned spot known for its vintage vibe and welcoming atmosphere. The shop offers a diverse menu featuring specialty sundaes, customizable custards, and even treats for pups. Customers praise the friendly, attentive service and reasonable prices. The atmosphere feels cozy yet lively, making it a perfect pit stop for a sweet refreshment. Route 16’s creative ice cream options stand out, with inventive offerings that satisfy both classic and adventurous tastes. This place is a hidden gem where quality, care, and community spirit come together in every scoop.

Route 16 Ice Cream at a glance

  • Address 2820 Seneca St, West Seneca, NY 14224, United States
  • Phone +1 716-823-3350
  • Restaurant type Ice cream shop , Store .
  • Popular for Solo dining .

Photos & Gallery

Route 16 Ice Cream: Reviews & Ratings

Maria
5

A very cute and yummy ice cream shop. Love the variety of options and vintage aesthetic! Service was very sweet

Sara Loft
5

Coming here is a rare sweet treat! Our cashier is a rock star! She provided excellent customer service for us late night owls visiting here 15 minutes before closing time. I've had one of their speciality sundaes. It was divine! After closing, the cashier cleaned the counters and some signage. It's definitely amazing to see people taking pride in their work. Keep up the awesome work!

Brandy Hill
5

Love this quaintlil family owned spot, great prices for the size the offer, & my pup loves the pup bowl n bone

Rich Pembrock
5

It's good pit stop to cool off and grab some perrys ice cream it was a tad loud ea..ting literally on rt 16 but still a good place ......just did revisit ..6/3/2025 ..place is still great infact i just noticed the inventive specialty sunday menu

Crystal Ferrer
5

I went there looking for a custard place and I LOVED it. Staff was super nice. The options to customize are incredible. The prices are good! This is a hidden gem! I highly recommend.

Rodrigo Saldana
5

Great place to have an ice cream, sundae, milkshake, you name it, they have a large selection lol. Staff is always super nice, flavors and prices are good, and sizing is just great!

Location

  • Route 16 Ice Cream
    Route 16 Ice Cream
    2820 Seneca St, West Seneca, NY 14224, United States Hotline: +1 716-823-3350

Nestled in West Seneca, New York, Route 16 Ice Cream is a charming, family-owned oasis for ice cream lovers. This cozy spot captures attention not just with its vintage aesthetic but with an impressive variety of flavors and customizable options that satisfy every craving. From classic sundaes to inventive specialty offerings, each treat is crafted with care and attention.

What truly sets Route 16 apart is its warm, genuine service. Customers frequently praise the staff’s friendliness and dedication, with stories of late-night visits turned sweet by attentive and hardworking team members. This sense of pride in their craft shines through every scoop, making the experience personal and memorable.

The shop also welcomes four-legged friends with tailored pup bowls, showing care for every member of the family. Customers note the generous portions and fair prices, making it a delightful stop whether you’re cooling off on a summer day or seeking a comforting dessert after a long day. For anyone searching for a hidden gem in the local ice cream scene, Route 16 Ice Cream delivers not just quality and flavor, but a heartfelt connection to community and tradition.

Business Information

  • Accessibility
    • Wheelchair-accessible car park
    • Wheelchair-accessible entrance
  • Service options
    • Takeaway
    • Delivery
    • Dine-in
    • Same-day delivery
  • Payments
    • Credit cards
    • Debit cards
    • NFC mobile payments
    • Credit cards